Heather-Manley-Header

Heather Manley

Minneapolis, MN

INDUSTRY: PROFESSIONAL SERVICES
BUSINESS: ON-DEMAND GROUP
YEAR FOUNDED: 1996
PROGRAM: 2011 EMERGING LEADERS MINNEAPOLIS
“Businesses we work with really understand that we’re better together and really value partnership -- because, honesty, that’s what you need to be successful.”
BUSINESS OVERVIEW
On-Demand Group, in the words of its CEO Heather Manley, is “a twenty-year-old, family-owned, Minnesota firm working with Minnesota companies.” ODG provides IT consulting for its clients, which tend to be businesses that are mid- to large-sized. Today, ODG employs around 90 people, and has been recognized for five years running as one of America’s top 100 fastest-growing inner city businesses by the Initiative for a Competitive Inner City.

A BUSINESS HAS GOT TO HAVE "SOUL"
When Heather Manley talks about her business, On-Demand Group, she uses a specific word to describe it: soul. This describes not just how the office fosters a positive internal culture, but how this culture presents itself to new and existing clients.

This emphasis on soul is something Heather has always had, since she and her brother Sean took over the business from their father in 2008. “I don’t want to be a widget, I don’t want to be a commodity, the business has to have soul. Clients are going to want to call me back, clients will want to go out for a coffee or a beer--that’s when business becomes really fun.”

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